Business Analyst - Retail Energy

Business Analyst – Retail Energy Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent Drive impactful change across retail energy operations through insight-led consulting The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives. What You’ll Do Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirementsDevelop business requirement documents, user stories, and functional specificationsAnalyze current vs. future state processes and identify improvement opportunitiesCreate process models, data models, and business architecture documentationProduce clear, high-quality deliverables including reports, presentations, and proposals What We’re Looking For Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)Strong skills in requirements gathering, process mapping, and stakeholder engagementAbility to translate business needs into functional and technical specificationsExperience producing structured consulting deliverables and documentationExperience with Complex Billing is a plusBachelor’s degree in a relevant field such as Business, Finance, or Technology Bonus Points For Experience within a management consulting environmentExposure to wholesale energy, settlements, or tradingFamiliarity with project delivery methodologies and lifecycle managementExperience contributing to business cases, proposals, or pre-sales activitiesBasic scripting or technical understanding supporting system analysis Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutionsWork in a collaborative, flat, and entrepreneurial consulting cultureAccess continuous learning, training, and industry certificationsBe part of a team shaping the future of digital financial servicesHelp shape the future of digital transformation across FS & Energy. We offer a competitive, people-first benefits package designed to support every aspect of your life: Medical, Dental, Vision coverage401(k) with employer matchMaternity and paternity leave plus dependent care supportTuition reimbursement and wellness reimbursementHSA, FSA, commuter benefits, and employee discount programs Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination. AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams. Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.