Business Analyst (Remote)

About The Company ICF is a leading global advisory and technology services provider dedicated to solving complex challenges for clients across various sectors. With a commitment to innovation, expertise, and sustainable impact, ICF combines cutting-edge technology with proven strategies to deliver tailored solutions that address critical issues at the intersection of geospatial data, analytics, and infrastructure. Our organization values collaboration, mutual respect, open communication, and opportunities for professional growth, fostering an inclusive environment where employees can thrive and make meaningful contributions. Working at ICF means engaging in impactful work that benefits individuals, businesses, and governments worldwide, driven by a passionate team committed to excellence and continuous improvement. About The Role We are seeking a highly motivated and skilled Business Analyst to join our dynamic team. The successful candidate will work closely with stakeholders across the organization to analyze business processes, identify areas for improvement, and develop innovative solutions that enhance operational efficiency and productivity. This role involves conducting detailed research, gathering and analyzing data, and collaborating with technical teams and business units to ensure seamless implementation of solutions. The Business Analyst will play a key role in translating business needs into functional specifications, supporting project management activities, and facilitating communication among stakeholders. The position offers flexibility for remote work within the United States, with a preference for candidates residing in Puerto Rico due to periodic in-person meetings at our Guaynabo office. Willingness to travel up to 15% to client sites and meetings is required. This role provides an excellent opportunity to contribute to impactful projects that leverage geospatial data, analytics, and infrastructure to address complex societal challenges. Qualifications Bachelor's degree or 4 years of relevant work experience in lieu of a degreeMust be a U.S. Citizen or Permanent ResidentMinimum of 2+ years of experience in a business analyst role or related fieldAt least 2+ years of experience with data analysis and business process improvement techniquesExcellent written and verbal communication skills in both English and SpanishStrong interpersonal skills and ability to work collaboratively across teamsProficiency with Microsoft Excel, PowerPoint, and common data/reporting toolsDemonstrated ability to manage competing priorities in a fast-paced environmentWillingness and ability to travel up to 15% within the United States, including to Puerto Rico Responsibilities Engage with business stakeholders to understand their needs, gather, and document requirements, translating them into functional specificationsIdentify inefficiencies in current processes and workflows, proposing improvements to optimize operational efficiencyAnalyze business data to generate actionable insights, trends, and comprehensive reports to support decision-makingCollaborate with IT and development teams to ensure technical solutions align with business requirementsAssist project managers in planning, scheduling, and overseeing project timelines and deliverablesSupport communication and coordination between government partners and stakeholders to ensure alignment with program goalsCreate detailed documentation, including business cases, use cases, and workflow diagramsParticipate in user acceptance testing to validate solutions and provide ongoing support during implementationStay informed about industry trends and best practices, recommending process improvements and innovative methodologies Benefits Competitive salary range from $67,355 to $114,503 based on experience and qualificationsFlexible remote work options within the U.S., with preference for candidates in Puerto RicoOpportunity to work on impactful projects addressing complex societal issuesCollaborative and inclusive work environment that promotes professional growthAccess to ongoing training and development resourcesPotential travel opportunities for client meetings and project coordinationParticipation in a company committed to diversity, equity, and inclusion initiatives Equal Opportunity ICF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We encourage applications from individuals of all backgrounds, including those who are low income or living in public housing, as this position is a Section 3 eligible opportunity. Reasonable accommodations are available for candidates with disabilities or religious needs throughout the application and employment process.