Business Analyst - Personal Lines

Job Responsibilities

• Contributing member of the product services group, understanding key business objectives for their assigned line of business and providing support to product and underwriting leadership in meeting those objectives.
• Facilitating communication between business stakeholders, external partners and our internal technical team.
• Develop a thorough understanding of Markels APIs and become proficient in API analysis with our external partners.
• Partner with Product Owners, Scrum Masters, business stakeholders, and technical team members to understand business objectives, identify and shape potential solutions, and document requirements
• Develop test scenarios and test cases for use in system and integration testing
• Conduct ad-hoc data analysis as requested by team members and/or business stakeholders to assist in requirements gathering or defect resolution
• Provide functional design, clarifications, and other details on user stories to help the development teams build a quality product
• Review acceptance criteria for user stories, ensure that they meet the Definition of Ready and are always kept current.
• Triage root cause of defects impeding application functionality
• Help test software solutions as needed
• Aid in the development of technical documentation and training materials
• Consult with stakeholders, providing expertise on current system features and capabilities and informing approaches to achieve the desired business outcomes.

Qualifications

• Education: Bachelors degree preferred, or equivalent experience
• Experience: 5+ years experience as a Business Analyst in an insurance or insurance-related business, 2+ years experience working with APIs in a professional setting
• Skills: Solid understanding of API lifecycles and the importance of and strategies for managing contract change over time, an appreciation of how API capabilities need to fit into larger value chains and function coherently in conjunction with the companys portals, partners applications, and third-party services, firm understanding of the relationships among API contracts, specification documents, and sample Request/Response payloads as well as ability to interpret, analyze for consistency/accuracy, and produce these artifacts, strong working knowledge of insurance underwriting systems a plus, excellent analytical and problem-solving skills; ability to identify, resolve issues with minimal guidance, strong verbal skills with a demonstrated ability to clearly communicate technical matters to both technical and non-technical audiences, attention to detail and accuracy, strong organization and time management skills, strong desire for continuous improvement, demonstrated history of building partnerships across all teams and levels

Location: Wauwatosa, Wisconsin
Job Type: Full-Time
Target Salary Range*: $80,000 - $85,000.
*This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary