Business Analyst (Mainframe & ITSM)

About the role

This position is responsible for managing the company's social media presence and engaging with the community.

Responsibilities

• Develop and execute social media strategies to increase brand awareness and engagement.
• Monitor and respond to customer inquiries and comments on social media platforms.
• Create and manage content calendars for various social media channels.
• Analyze social media performance metrics and provide insights to improve campaigns.

Requirements

• Bachelor's degree in Communications, Marketing, or a related field.
• 2+ years of experience in social media management or a similar role.
• Strong understanding of digital marketing principles and analytics tools.
• Excellent communication and interpersonal skills.

Qualifications

• Proficiency in social media management tools such as Hootsuite, Buffer, and Sprout Social.
• Experience with SEO and content optimization.
• Ability to work independently and manage multiple projects simultaneously.

Skills

• Strategic thinking and problem-solving skills.
• Attention to detail and ability to meet deadlines.
• Knowledge of graphic design and video editing software.

Benefits

Comprehensive health insurance, paid time off, professional development opportunities, and more.

Pay

$50,000 - $60,000 annually based on experience.

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM.