Business Analyst – LMS & Laboratory Systems

Core BA Responsibilities

Lead requirements gathering sessions with cross-functional stakeholders
Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps
Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
Collaborate with QA to support test case development and UAT validation
Identify gaps, risks, and process improvement opportunities within LMS implementations
Maintain documentation including process flows, use cases, and system diagrams

Platform-Level Responsibilities

Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
Define and document integration requirements: APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows
Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
Identify and document system dependencies and constraints across platforms
Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed

Key Skills

Stakeholder communication and facilitation
Requirements documentation and analysis
Azure DevOps proficiency
Process mapping
Systems thinking across multi-platform environments
Understanding of integration patterns and data flows
Critical thinking and problem-solving
Attention to detail in regulated environments

Requirements

• Required Qualifications:
  • Bachelor's degree in Business, Life Sciences, Information Systems, or related field
  • 7+ years of Business Analyst experience
  • Strong experience in requirements elicitation and stakeholder management
  • Proven ability to write clear, concise user stories and acceptance criteria
  • Hands-on experience with Azure DevOps (Boards, backlog management, user stories)
  • Experience working with Laboratory Information Management Systems (LIMS/LMS)
  • Direct experience in a laboratory setting (clinical, diagnostic, or research)
• Preferred Qualifications:
  • Experience working in HLA laboratories
  • Familiarity with lab workflows such as sample tracking, testing, and reporting
  • Knowledge of regulatory environments (CLIA, CAP, FDA, GxP, 21 CFR Part 11)
  • Experience supporting cloud-based or SaaS platforms
  • Experience with system integrations and APIs
  • Exposure to data analysis, reporting, or SQL (nice to have)

Compensation And Benefits

The salary range estimated for this position based in Indiana is $103,100.00–$154,700.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retail and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards