Business Analyst IT L2 (digital transformation)

About the role

The IT Business Analyst (L2) position at Unicon is responsible for collaborating with project and team managers, business sponsors, and stakeholders to document and understand business scope, vision, business objectives, and benefits. They also lead requirements gathering sessions, analyze complex business problems, and translate them into scalable, effective solutions.

Responsibilities

• Collaborate with project/ team managers and business sponsors/stakeholders to document and understand business scope, vision, business objectives, and benefits.
• Analyze complex business problems and translate them into scalable, effective solutions.
• Lead requirements gathering sessions with senior stakeholders and SMEs.
• Conduct interviews, workshops, and process reviews to gather business needs, user requirements, use cases, and scenarios.
• Facilitate meetings, discussions, and presentations with stakeholders.
• Ensure alignment between organizational strategy and business objectives, business and privacy goals, and project outcomes.
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Analyze existing systems/processes and identify gaps, inefficiencies, or enhancement opportunities.
• Collaborate with architects, developers, and product teams to design end-to-end solutions.
• Ensure solutions meet business requirements and are scalable and sustainable.
• Ensure solutions adhere to privacy-by-design and data minimization principles.
• Work with stakeholders and project team to prioritize collected requirements.
• Create, maintain, and update a variety of business analysis deliverables including scope documents, business requirements documents (BRDs), process flows, workflow diagrams, and mock-ups.
• Create clear, concise, and well-structured documentation to ensure requirements and processes are easily understood by both technical and non-technical stakeholders and team members.
• Communicate requirements clearly to cross-functional teams.
• Lead User Acceptance Testing (UAT) planning and execution.
• Validate that delivered solutions meet business needs, regulatory requirements, and internal privacy standards.
• Support audit readiness and regulatory reviews.

Requirements

• Wants WANTS IS related bachelor’s degree and/or equivalent work experience.
• 5+ years of experience in IT business analysis or related roles.
• Proven experience leading requirements gathering and documentation for complex projects and cross-functional initiatives.
• Strong understanding of SDLC methodologies (Agile, Waterfall, hybrid).
• Excellent analytical, problem-solving, and critical thinking skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Advanced ability to research, analyze impact, and suggest solutions for complex problems.

Preferred Skills

• Experience with privacy tools (OneTrust or similar).
• Knowledge of data governance, information security, or risk management frameworks.
• Familiarity with Agile methodologies and tools (JIRA, Confluence).

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Other standard benefits as applicable.

About Unicon

UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships. UNICON is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.