Business Analyst for the Division of Budget and Program Operations

About the role

The Program Strategy and Analytics (PSA) unit of BPO is looking for a self-starting and collaborative Business Analyst to join the HAS team. The PSA Business Analyst will be responsible for engaging with HAS stakeholders to understand their business challenges and translate those needs for the development of technology solutions. The HPD Technology Division and vendors will be responsible for developing and maintaining technology and applications. The role requires a balance between being detail oriented and communications finesse to work with the broad spectrum of stakeholders. Reporting to the Director, Program Strategy, you will be integral in shaping technology solutions for HAS.

Responsibilities

• Develop an in-depth knowledge of HAS business operations and work with stakeholders to design new processes that achieve strategic goals.
• Facilitate and participate in meetings with multiple internal and external stakeholders to gather requirements, provide ongoing updates, and ensure business needs are met.
• Lead discussions concerning business requirements with the business and technology teams.
• Capture business requirements, create business process workflows and translate to technical requirements.
• Identify opportunities to improve enterprise systems and business processes and help drive solutions.
• Interface with technology providers to address problems and support developing and executing test plans.
• Conduct user acceptance testing.
• Must be able to convey requirements to technology staff through process flows, user stories, and use cases.
• Cookordination with other business analysts and project managers to ensure integration of technical solutions.
• Establish, maintain, track, and monitor project plans and assignments to ensure that project timelines are followed from conception to delivery.

Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above;
• Or High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above;
• Preferred Skills:
• 3+ years of experience in gathering requirements, business analysis, use cases and creating functional requirements documents;
• coordinating and supporting IT business processes; writing test cases/perform functional and acceptance testing.
• Strong business acumen to quickly learn new business processes and understand how IT needs to support the business in achieving the goals.
• Desire and capacity to work in a fast paced, multi-faceted and deadline driven environment.
• Excellent communication, presentation, and leadership skills.
• Ability to operate independently within established methodologies, procedures, and guidelines.
• Ability to work with external stakeholders.
• Capacity to build collaborative relationships and work effectively with key stakeholders.
• Excellent interpersonal skills.
• Strong analytical and facilitation skills.

Additional Information

Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.