Business Analyst

About the Role

The Business Analytics Lead (Strategic Analytics Leader) is a senior leadership position responsible for driving enterprise-wide business strategy through advanced analytics, data-driven decision making, and operational insights. Reporting to the Head of the Provider Operational Health Team, this role leads multiple analytics teams supporting the PX&O (Provider Experience & Operations) organization.

The successful candidate will partner closely with executive leadership to develop long-term strategic initiatives, influence technology investments, build business cases, improve provider and customer experiences, and lead high-performing analytics teams that deliver measurable business outcomes.

Key Responsibilities

• Partner with executive leadership to define and execute strategic initiatives.
• Support multi-year operational and business planning.
• Develop business cases for strategic investments and transformation initiatives.
• Influence enterprise decision-making using data-driven insights.
• Serve as a trusted strategic advisor to senior leadership.
• Lead multiple analytics teams delivering strategic insights.
• Develop analytical models that solve complex operational challenges.
• Identify business trends, risks, and opportunities through advanced analytics.
• Generate actionable recommendations that improve operational performance.
• Apply statistical, financial, and business analytics methodologies.
• Utilize a data-first approach to support business decisions.
• Collaborate with enterprise data teams to improve data quality and accessibility.
• Influence future data architecture and analytics capabilities.
• Translate operational data into meaningful business insights.
• Collaborate with Product, Technology, and Operations teams.
• Support development of future technology roadmaps.
• Evaluate AI-driven solutions and emerging technologies.
• Measure business value generated from technology investments.
• Improve provider and customer experience through digital transformation.
• Build strategic business cases supported by financial analysis.
• Partner with Finance on budgeting, forecasting, and investment decisions.
• Analyze operational performance and recommend improvement opportunities.
• Support enterprise transformation initiatives.
• Prepare executive presentations and strategic reports.
• Present analytics findings to Vice Presidents and executive leadership.
• Develop compelling visualizations and business storytelling.
• Communicate complex analytical insights in a clear, business-focused manner.
• Lead, mentor, and develop Directors, Senior Managers, and analytics professionals.
• Build high-performing, collaborative analytics teams.
• Recruit, coach, and retain top talent.
• Remove organizational barriers to enable team success.
• Foster a culture of innovation, accountability, and continuous improvement.

Required Qualifications

• Bachelor's degree in Mathematics, Statistics, Economics, Engineering, Business, or a related field.
• MBA or relevant graduate degree preferred.
• 10+ years of business analytics, operations, consulting, or strategic planning experience.
• 5+ years of people leadership experience.
• Minimum 4 years of consulting or business analysis experience.
• Experience leading business strategy and analytics initiatives.
• Strong SQL experience in business environments.
• Advanced financial analysis and business modeling skills.
• Strong analytical and problem-solving abilities.
• Excellent executive communication and presentation skills.
• Experience working with cross-functional teams across Operations, Technology, Product, Finance, and Business functions.

Preferred Qualifications

• MBA or Master's degree in Business, Statistics, Economics, Mathematics, Engineering, or related discipline.
• Experience in healthcare operations or provider operations.
• Experience developing enterprise analytics strategies.
• Knowledge of AI, predictive analytics, and advanced analytical techniques.
• Experience leading digital transformation initiatives.
• Experience supporting operational strategy within healthcare organizations.

Required Skills

• Business Analytics
• Strategic Planning
• Business Strategy
• Data Analytics
• Business Intelligence
• SQL
• Financial Analysis
• Data Visualization
• Executive Reporting
• Dashboard Development
• Business Case Development
• Forecasting
• Budget Planning
• Operations Analytics
• Predictive Analytics
• AI Strategy
• Digital Transformation
• Operational Excellence
• Leadership
• Team Management
• Stakeholder Management
• Cross-functional Collaboration
• Project Management
• Strategic Decision Making
• Problem Solving
• Communication Skills
• Presentation Skills
• Storytelling with Data
• Microsoft Excel
• PowerPoint