Business Analyst, AI & Enterprise

About the role

We're seeking an experienced Business Analyst to help drive the development of innovative AI-powered business solutions within a highly regulated pharmaceutical environment.

Responsibilities

• Gather, analyze, and document business requirements for AI-enabled applications.
• Partner with business stakeholders to understand processes, challenges, and desired outcomes.
• Translate business needs into detailed functional requirements and user stories.
• Develop process flows, use cases, acceptance criteria, and documentation.
• Facilitate workshops, requirement sessions, and solution reviews with both technical and business teams.
• Support User Acceptance Testing (UAT) and solution validation.
• Help define requirements for AI-driven business solutions.
• Collaborate with technical teams supporting machine learning and cloud-based applications.
• Aid in defining data quality, reporting, governance, and business rules.
• Support model evaluation, business validation, and continuous improvement efforts.
• Help ensure AI solutions align with business objectives and regulatory expectations.
• Serve as the liaison between business users and technical delivery teams.
• Work closely with product owners, developers, architects, and project managers throughout the project lifecycle.
• Participate in backlog refinement, sprint planning, and other Scrum ceremonies.
• Maintain project documentation using Jira and Confluence.
• Ensure business requirements support regulatory compliance within a highly regulated industry.
• Contribute to validation documentation, traceability, and audit readiness.
• Aid in change management and documentation throughout the project lifecycle.

Requirements

• Bachelor's degree or equivalent experience.
• 4+ years of Business Analyst experience supporting enterprise software projects.
• Previous experience within the pharmaceutical, biotechnology, medical device, or other FDA-regulated industries.
• Experience supporting AI, Machine Learning, analytics, or cloud-based initiatives.
• Strong understanding of business process analysis, requirements gathering, and documentation.
• Experience working in Agile/Scrum environments.
• Proficiency with Jira and Confluence.
• Working knowledge of SQL for data analysis and validation.
• Excellent communication, facilitation, and stakeholder management skills.

Preferred Qualifications

• Experience with any of the following is highly desirable:
• Google Cloud Platform, Azure, AWS, or other enterprise cloud platforms.
• Large Language Models (LLMs), Generative AI, or Machine Learning initiatives.
• Data governance, data lineage, or integration projects.
• GxP, GAMP, CSV, CSA, or regulated software validation.
• Enterprise systems such as SAP, Veeva, LIMS, MES, TrackWise, or Salesforce.
• Business Analysis certifications (CBAP, CCBA, PMI-PBA) or Agile certifications.