Business Analysis Associate II

Job Description Working at JPMorganChase means making a real difference for your clients, your team, and your own career. We put people first, do what's right, and build solutions that matter. Here, you'll find a strong foundation to grow from and the opportunity to help shape what comes next. Chase, a leading provider of diverse financial services worldwide, is actively seeking service-center team members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. As a Business Analysis Associate II within the Receivables Operations Public Sector group, you'll play a meaningful role in shaping how we operate turning complex data into clear insights and driving initiatives that support business growth. You will work closely with leaders and colleagues across the division, balancing collaborative team projects with independent work that directly influences key business decisions. Job Responsibilities Partner with operations management to influence key decisions and advance business initiativesAnalyze operational, performance, and financial data to deliver clear, actionable insightsDrive the strategic growth and development of the enterprise data lake, implementing best practices to maintain data integrity and optimize data accuracy across business operationsBuild executive-level summaries that translate complex analyses into compelling narrativesDevelop detailed capacity models and short- and long-term forecasting projectionsDesign and build both quantitative and qualitative analyses to support strategic planningIdentify performance and process improvement opportunities through data-driven recommendationsCultivate strong relationships with stakeholders and business partners across lines of businessLead and facilitate project meetings, managing timelines and deliverables with minimal supervision Required Qualifications, Capabilities And Skills Excellent verbal, written, and presentation skills with strong problem-solving ability with a solid project management and meeting facilitation skillsExperience working with large, complex datasets and the ability to identify underlying trends and influencesProficiency in data repository usage, storage, and querying, including experience with data lake platforms and cloud-based data storage solutions (e.g., Snowflake, Azure Data Lake, AWS S3, or Databricks)Experience with ETL/ELT processes and data pipeline managementExperience applying statistical data to evaluate and communicate performance resultsAbility to apply knowledge of data security and governing principlesAdvanced skills in Microsoft Excel and PowerPoint along with Experience with Visio, Jira, Tableau, Alteryx, and SharePointStrong capabilities in metrics development, forecasting, and budgetingFlexibility to work non-traditional or additional hours as business needs ariseThis role will require a government security clearance and requires proof of U.S. Legal Permanent Residence for 7 years Preferred Qualification, Capabilities And Skills SQL and Python preferred About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.