Business Account Manager

Vyve Broadband is seeking a motivated and customer-focused Business Account Manager to support the growth and retention of our commercial customer base. This role is responsible for managing strategic existing accounts while also driving new business acquisition within assigned markets. The Business Account Manager serves as a trusted advisor to customers, delivering consultative solutions that align with client needs across Vyve’s portfolio of connectivity, UCaaS, and managed services. Successful candidates are proficient in MS Office, Salesforce CRM, detail oriented, possess the ability to work independently, success-driven, have a great positive attitude and have outstanding communications skills. Qualified candidates must have a minimum of 2+ years’ experience in Sales ideally in the Telecom or Technology industry. Candidate will utilize personal vehicle and receive mileage reimbursement. Valid insurance coverage and driver’s license required. Vyve offers an exciting benefits package including subsidized employee and dependent medical, dental and vision insurance, 401(k), company paid life insurance, vacation, holiday and sick pay and educational assistance. Voluntary life insurance and disability coverage are available. Primary Responsibilities Account ManagementManage and grow a portfolio of Vyve’s largest and most strategic business customersDevelop and execute account growth plans focused on retention, expansion, and revenue optimizationConduct regular customer check-ins and business reviews to strengthen relationships and identify opportunitiesEnsure a high level of customer satisfaction through proactive engagement and issue resolution New Revenue GenerationIdentify, prospect, and secure new business opportunities within the assigned territoryMaintain a healthy pipeline through consistent prospecting, networking, and referralsConduct discovery meetings to assess customer needs and recommend appropriate solutions Solution SalesPresent and position Vyve’s suite of services including:Fiber-based Internet and ConnectivityUnified Communications as a Service (UCaaS)Managed Network and Technology ServicesPartner with internal teams such as Sales Engineering, Operations, and Implementation to deliver customized solutions Sales Operations & ReportingMaintain accurate account records, forecasts, and sales activity within CRM systemsMeet or exceed established revenue and performance goalsProvide market intelligence and customer feedback to leadership Qualifications Required2+ years of sales, account management, or related experienceProven ability to meet or exceed sales targetsStrong communication, negotiation, and relationship-building skillsAbility to manage multiple accounts and priorities effectivelyPreferredExperience in telecommunications, fiber connectivity, UCaaS, or managed servicesB2B Sales ExperienceExperience managing mid-market or enterprise accountsFamiliarity with CRM platforms and sales reporting toolsCore CompetenciesCustomer FocusResults DrivenStrategic Account PlanningConsultative SellingCollaboration & TeamworkProblem SolvingWorking ConditionsPrimarily field-based with regular local travel requiredOccasional attendance at customer events, networking functions, and internal meetingsThe above is a summary of responsibilities. Vyve anticipates that the job responsibilities described herein may change from time to time as the needs of the system are developed. Vyve Broadband is equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.