Bus Person Buffet - Full Time
Boomtown Casino Biloxi · Biloxi, MS · 2 wk ago
ManagementFull-time
About the role
We’re changing entertainment. Join us in a fast-paced environment where you’ll work with a diverse team passionate about creating fun experiences for others. This role offers opportunities for career growth and support to expand your possibilities.
Responsibilities
- Exhibit a friendly, helpful, and courteous manner when dealing with customers and team members.
- Perform all duties as assigned by your supervisor or management.
- Stand for a full shift.
- Transport dirty tableware to designated washing areas for cleaning.
- Maintain cleanliness and sanitary conditions.
- Perform assigned cleaning and general maintenance tasks.
- Report issues and guest complaints to leadership.
- Serve as an ambassador for all Food and Beverage outlets.
- Actively promote and demonstrate superior customer service in accordance with department and company standards.
- Ensure customer service standards are followed by all team members and address issues as they arise.
- Report issues to management.
- Ensure compliance with all regulatory requirements within your area of responsibility and report potential issues to management.
- Maintain strict confidentiality in all departmental and company matters.
Requirements
- Must be at least 18 years of age.
- High School diploma or equivalent; or one to three months of related experience and/or training; or equivalent combination of education and experience.
- Prior food handling, cashier, and/or attendant experience preferred.
- Knowledge of proper food holding temperatures, temperature danger zones, and the use of cleaning chemicals preferred but not required.
- Ability to work weekends, nights, and holidays as scheduled.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Excellent communication skills (both verbal and written).
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to present proper phone etiquette.
- Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically.
- Ability to present information and respond to questions from managers, clients, customers, and the public.
- Must successfully complete ServSafe Alcohol training certification course.
Benefits
- Day-one medical coverage.
- 401(k) matching.
- Annual performance bonus (varies by position).
- Paid time off, earned according to local policy and increasing with length of employment.
- Wellness programs supporting financial, physical, and mental well-being.
Initial placement within the salary range is based on relevant knowledge, skills, and experience. Base salary is one component of our competitive Total Rewards package.