Bus Person

About the Company

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

About the Role

To clear and reset tables and assist the food servers in their duties while providing courteous, professional and efficient service to the guests.

The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Responsibilities

• Quickly clear dirty table settings and prepare table for resetting.
• Promptly and consistently reset all service ware as prescribed.
• Maintain total cleanliness of restaurant to meet Hotel and Health department standards.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Fold napkins/roll silverware for all meal periods throughout the day to maintain an adequate supply.
• Stock and maintain service stations with the proper supplies before, during and after each shift.
• Assist servers in the delivery of orders and pre-busing tables.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total satisfaction.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report unsafe conditions to supervisor/manager.
• Report accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provide for a safe work environment by following all safety and security procedures and rules.
• Maintain a neat, clean and well-groomed appearance (specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assist other Restaurant Personnel when needed.

Requirements

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or be in the process of being certified.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Physical Demands

• Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (50) pounds maximum.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts