Bus Operators (Burlington)

About the Role

Responsible for the safe and efficient operation of a bus in the transport of passengers, exercising sound judgment in all instances including but not limited to emergencies. Performs skilled work of a routine nature in the operation of various types of buses. Receives assignments and instructions in specific written and/or oral form.

Responsibilities

• Operates various buses in a safe, efficient manner for fixed route service
• Provides customer service that is helpful to the passenger enabling them to reach their final destination, including answering questions, providing directions, issuing passenger transfers and providing information about GMT transit services
• Arrives for shift on time, dressed in a complete uniform
• Checks in with Dispatcher at beginning and end of each shift
• Provides physical assistance to disabled passengers when necessary
• Obeys all applicable traffic laws
• Greets passengers, monitors fare collection, and helps customers understand fare structures
• Complies with route schedules notifying the Dispatch office when traffic/weather conditions hinder schedule adherence
• Communicates verbally in English, so as to be understood, both in person and by two-way radio
• Has the ability to communicate verbally utilizing courtesy and diplomacy in dealing with the public
• Uses radio to contact Dispatch office to report problems encountered in route such as bad road conditions, detours, passenger problems, and emergencies
• Conducts circle check of bus before beginning run, for safety and cleanliness
• Reports any discrepancies to the Dispatcher, a supervisor, or reports problem(s) on Pre-Trip Inspection form
• Fills out reports such as the Pre-Trip Inspection form, passenger count surveys and Crash/Incident reports completely, legibly within established timeframes

Qualifications

• High school diploma or GED preferred
• Minimum age: 21
• Valid Commercial Driver's License (Class B) with Passenger (P) endorsement required by first day of employment
• Valid Department of Transportation physical examination certification required
• Clean driving record required
• Familiarity with transportation service area beneficial

Essential Job Skills and Abilities

• Must be able to safely and effectively drive every bus in GMT's fleet
• Must be able to safely reach all controls without assistance and be able to see in all directions while seated in driver's seat
• Must have sufficient strength and dexterity to operate a variety of switches and levers
• Must be able to sit for periods up to 6 hours with only a very short break
• Must be able, on a routine basis, to bend, stoop, twist, reach, climb less than 6 stairs, bend, sit, climb and lift heavy objects up to 35 pounds on a regular basis

Work Conditions

• Work involves being around moving machinery and exposure to dust, fumes, gases, noises, and extremes in temperature/humidity
• Work is performed both indoors and outdoors
• Work hours may involve early mornings, late nights, weekends and/or split shifts