BUS OPERATOR (NON CDL) G116 SHUTTLE OPERATOR

About the role

This position operates a METRA transit golf cart. Key responsibilities include preparing the golf cart for safe operation, boarding and inspecting passengers, assisting passengers with disabilities, and performing various administrative tasks.

Responsibilities

• Celebrates pre-trip inspection and checks off daily safety prevention checklist for both interior and exterior of the golf cart.
• Boards and inspects passengers.
• Drives golf cart and maintains daily knowledge of routes.
• Operates essential equipment, to include a Non-CDL vehicle.
• Affords assistance to passengers with disabilities; secures wheelchairs and passengers; assists passengers in distress; notifies dispatcher/supervisor of golf cart location and symptoms of passengers in distress.
• Assists in evacuating customers in emergencies; observes, determines, and reports suspicious or out-of-place activities, packages, and substances; uses a common sense approach to ensure public/passenger safety and proper golf cart operation.
• Provides information and directional assistance.
• Issues parking citations: explains violations to citizens as needed; delivers court summons for parking violators to appear in court for resolution; handles contracts for customers leasing parking spaces in the River Center garage.
• Maintains knowledge of all city ordinances pertaining to non-moving vehicle violations.
• Maintains knowledge of city streets.
• Maintains knowledge of traffic rules, regulations, and statutes.
• Maintains knowledge of problem solving and conflict resolution techniques.
• Operates a radio; reports accidents and emergency situations when en route; assists 911 by reporting inoperative traffic lights.
• Participates in random and mandatory drug and alcohol testing.
• Attends annual driver refresher training; attends courses in defensive driving as needed.
• Notifies dispatcher/supervisor and obtains necessary repairs and maintenance work at each turn-around point; secures golf cart in case of accident or engine malfunction; directs traffic around golf cart as needed.
• Performs the duties of the supervisor in his or her absence and needed.
• Maintains flexibility with his or her schedule.
• Performs other related job duties as assigned.

Requirements

• Knowledge of the principles and practices involved in operating assigned automotive equipment.
• Knowledge of first aid techniques and procedures.
• Knowledge of city streets.
• Knowledge of traffic rules, regulations, and statutes.
• Knowledge of problem solving and conflict resolution techniques.
• Skill in the operation of computers, handheld devices, and various software programs.
• Skill in the safe operation of assigned automotive and other equipment.
• Skill in the operation of standard office equipment.
• Skill in oral and written communication.
• Ability to assist customers using patience and understanding.
• Ability to work independently with minimal supervision.

Qualifications

• Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Valid Driver's License.
• Valid Commercial Driver's License (CDL) issued by the State of Georgia for the type of vehicle or equipment operated.

Skills

• Knowledge of the principles and practices involved in operating assigned automotive equipment.
• Knowledge of first aid techniques and procedures.
• Knowledge of city streets.
• Knowledge of traffic rules, regulations, and statutes.
• Knowledge of problem solving and conflict resolution techniques.
• Skill in the operation of computers, handheld devices, and various software programs.
• Skill in the safe operation of assigned automotive and other equipment.
• Skill in the operation of standard office equipment.
• Skill in oral and written communication.

Benefits

• Low-cost Medical Insurance
• Prescription Drug Plan
• Dental Plan
• Vision Plan
• Flexible Spending Accounts
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Supplemental Retirement Plan
• Defined Benefit Retirement Plan
• Deferred Compensation Plan
• Employee Assistance Program
• Discounted Services
• Free and Discounted Services

Pay

The pay for this position is commensurate with experience.

Schedule

The schedule for this position is flexible.