Bus Operator

About the role

Responsible for the safe and efficient operation of a bus in the transport of passengers. Must exercise sound judgment in all instances including emergencies. Routinely operates various types of buses. Receives assignments and instructions in specific written and/or oral form.

Responsibilities

• Operates various buses in a safe, efficient manner.
• Provides customer service that is helpful to the passenger enabling them to reach their final destination, including answering questions, providing directions, issuing passenger transfers, and providing information about GMT transit services.
• Arrives for the shift on time, dressed in a complete uniform.
• Checks in with Dispatcher at the beginning and end of each shift.
• Provides physical assistance to disabled passengers when necessary.
• Obeys all applicable traffic laws.
• Greets passengers, monitors fare collection, and helps customers understand fare structures.
• Complies with route schedules, notifying the Dispatch office when traffic/weather conditions hinder schedule adherence.
• Communicates verbally in English, so as to be understood, both in person and by two-way radio.
• Has the ability to communicate verbally utilizing courtesy and diplomacy in dealing with the public.
• Uses radio to contact Dispatch office to report problems encountered in a route such as bad road conditions, detours, passenger problems, and emergencies.
• Conducts circle check of the bus before the beginning run, for safety and cleanliness; reports any discrepancies to the Dispatcher, a supervisor, or on the Pre‑Trip Inspection form.
• Fills out reports such as the Pre‑Trip Inspection form, passenger count surveys, and Crash/Incident reports completely, legibly within established timeframes.