Bus Driver

About the role

Public Transit Bus Drivers and On-Demand (Paratransit) Bus Drivers serve as frontline employees of Shoreline Metro and Metro Connection, providing safe, courteous, and reliable public transit services.

Responsibilities

• Safely and responsibly operate transit buses and vehicles in accordance with departmental policies and procedures.
• Perform effective and proper Safety and Security Inspection Reports on assigned buses.
• Greet customers in a courteous and professional manner and provide customer support as needed with sensitivity, courtesy, and tact.
• Properly track fare media and ridership for each customer using the provided tablets each time a customer boards and exits the bus.
• Ensure accuracy of all customer ridership data through careful and proper entering of data into tablets.
• Enforce departmental policies and procedures and ensure customers follow all policies and procedures and maintain proper conduct on board all buses.
• Aid all customers with safe and proper boarding and alighting of transit buses including safe and proper use of the vehicle’s electric lift and ramp feature and securements.
• Ensure safe and effective securement of customers and their mobility devices using departmental policies and procedures.
• Perform audible announcements at major intersections, landmarks, and popular destinations for all customers.
• Properly collect and count fare media from customers and ensure proper fares are paid each time a customer boards a bus.
• Track and record customer ridership using the provided tablets on each bus and ensure accuracy of ridership data through careful and proper entering of data into tablets.
• Act as a professional representative of Shoreline Metro and the City of Sheboygan.
• Work in a team environment and be able to work independently under supervision at all times.
• On-time performance including timely operation of routes.
• Performs other related duties as assigned.

Requirements

• Must have a safe driving record.
• Should have 1-2 years minimum of verifiable driving experience of commercial vehicles (experience operating a bus is preferred but not required).
• Must be able to properly and safely operate up to a 35-foot passenger buses and service vehicles.
• Must be able to work nights, weekends, extra hours and/or overtime as required by department needs and must be available for “on-call” or emergency work.
• High school diploma or equivalent.
• Must successfully complete pre-employment drug test and physical exam, orientation training and 6-month probationary period.
• Must submit to FTA required drug and alcohol testing requirements including but not limited to preemployment, post-accident, random and reasonable suspicion testing as a condition of employment.
• Must possess and maintain a Class D license; may be required to possess or be able to obtain a valid WI Commercial Driver’s License, Class B with passenger “P” endorsement and no air brake restrictions if operating a public transit bus.
• Paratransit drivers do not require a CDL.

Qualifications

• Must possess good communication skills and be able to follow and communicate oral or written instructions and have the ability to communicate effectively in written and verbal form.
• Must be able to demonstrate an ability to read, understand, retain and recite information in training manuals, notices and standard operating procedures.
• Possess the ability to sit for long periods of time, stand, and walk.
• Must be able to bend, kneel, twist, and reach for purposes of securing mobility devices.
• Must be able to memorize, understand and drive assigned published bus routes.
• Must possess ability to work in a fast-paced environment with times of high stress and anxiety.
• Must have the ability to reasonably assist passengers on and off the bus with or without the assistance of a mobility aid.
• Ability to work with elderly and disabled individuals.

Skills

• Good communication skills.
• Ability to follow and communicate oral or written instructions.
• Ability to read, understand, retain and recite information in training manuals, notices and standard operating procedures.
• Ability to sit for long periods of time, stand, and walk.
• Ability to bend, kneel, twist, and reach for purposes of securing mobility devices.
• Ability to memorize, understand and drive assigned published bus routes.
• Ability to work in a fast-paced environment with times of high stress and anxiety.
• Ability to reasonably assist passengers on and off the bus with or without the assistance of a mobility aid.
• Ability to work with elderly and disabled individuals.

Benefits

Employees working 30+ hours per week are eligible for the following benefits:

• Health Plan
• Dental Plan
• Vision Plan
• Wisconsin Retirement System (WRS)

Pay

Details about pay are not specified in this job posting.

Schedule

Details about schedule are not specified in this job posting.