Building Permit Writer - MABCD

About the role

Primary issuance of residential and commercial Building permits applied for in person and through the Web. Must have a working knowledge of the adopted Building codes. Computer detail entry along with scanning and attaching support documentation into the provided software. Navigating GIS to establish the jurisdictional location of property and eligibility to apply for a permit.

Responsibilities

• Assigns new address, change addresses, test software prior to implementation, special projects, new contractor software set up, unlocking contractor account.
• Research: Jurisdiction, ownership, lot splits, zoning, floodplain, conditional use, BZA, restrictive covenant, ability to read plat map and identify required fields of information regarding permit request, easements and setbacks, lot grading plan, districts, egress, water and sewer.
• Calculate square footage and handle money.
• Phone answering and problem solving required.
• Face-to-face customer permit processing and processes permit submissions from the web.
• Issues Residential and Commercial Building permits by utilizing the GIS system, planning resolutions, and plat map criteria for establishing permit eligibility.
• Issues permits for Manufactured Homes for City of Wichita and Unincorporated Sedgwick County.
• Vets application, parcel attributes, zoning, flood plain requirements, designated districts of authority/interest and verifies completeness of permit prior to issuance.
• Verifies supporting documentation for completeness (Check list).
• Collects fees using cashiering best practices provided by department policies.
• Analyzes customer issues and presents solutions that fit MABCD accepted procedures.
• Trains contractors on how to use portal and IVR.
• Researches requests for timely and accurate responses to customers, public and other governmental agencies.
• Collaborates with internal and external departments for MABCD processes and information resolution/flow.
• Works on special projects as assigned.
• Executes role of project leader as required.
• Acts as the Subject Matter Expert for All MABCD Permits.
• Mentors staff and customers regarding adopted codes.
• Advises other staff members on MABCD administrative processes and practices.
• Assist upper management in resolving contractor matters.
• Uses proper etiquette including verifying customer hand-off and giving customer accurate information.

Requirements

• High School diploma or GED required.
• Three years clerical and customer service experience.
• Must be proficient with Microsoft Word, Excel, and Outlook.
• Good with details and ability to discern input requirements from submitted data.
• ICC permit technician certificate, or the ability to obtain certification within 6 months of hire.

Preferred Qualifications

• Associates Degree or some college or trade courses.
• Five years clerical and customer service experience with three years of construction experience.
• Additional ICC certificate(s) in Building, Plans Examiner, Residential Inspector, etc.
• Bilingual.

Benefits

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.

Pay

$19.73/hour or $41,038/annually.

Schedule

8:00 am-5:00 pm; Monday - Friday.