Building Permit Technician II

About the role

This is an on‑site position in Morro Bay, California. Join the Morro Bay Community Development team and play a key role in supporting the City's permitting process. Under general supervision, you will process routine building permit applications, calculate fees, issue permits, review minor construction plans for code compliance, provide courteous service at the public counter, explain City codes and procedures, research archival permit data, maintain permit databases, manage records, and perform general office support as assigned. The position is ideal for detail‑oriented individuals with strong customer service skills and an interest in building and land use regulations.

Responsibilities

• Process routine building permit applications, calculate fees, and issue permits.
• Review minor construction plans for code compliance and completeness.
• Provide courteous, efficient service at the public counter, explaining City codes, policies, and procedures.
• Research archival permit data, maintain permit databases, and manage records.
• Perform general office support and related duties as assigned.
• Provide general zoning, building and related code information and application forms to permit applicants and the general public, and provide guidance in filling out various permit applications and forms, making sure applicants understand the permitting process and the necessary information and attachments required to submit an accurate and complete application.
• Coordinate permit processing with other departments and divisions and serve as the liaison between permit applicants and staff reviewers; explain to the public the Division's policies and procedures, as well as City building related regulations and construction codes.
• Accept permit applications, checking for accuracy and completeness, receipting it in, calculating fees, routing to appropriate review staff, monitoring application progress for status, and process plans and permits for issuance.
• Issue routine permits within scope of authority and responsibility assigned.
• Maintain accurate and timely records of the permit process including Accessory Dwelling units.
• Input, maintain, and compile a variety of data on permitting activity, such as the number of permits by type, valuation, permit fees, review time, problem areas, conditions imposed, actions taken, etc., and report same to supervisor.
• Prepare and submit required annual reports to State agencies and coordinate required permit data with County agencies and school district.
• Assure that policies and procedures are followed in the receipt, routing and processing of permit applications.
• Assist in the scheduling of requests for field inspections as needed.
• Research problems and complaints regarding commercial and residential buildings, building construction and code compliance.
• Assist in the resolution of customer service issues, either personally, by telephone or in writing