Building Environmental Services Technician

About the role

The primary purpose of this position is to clean and maintain floors and carpets in all buildings according to scheduled requirements and to maintain a high degree of quality throughout each assigned area of responsibility. This position supports the goals of the Building Environmental Services Department by ensuring standards of cleanliness are maintained throughout the campus.

The Floor Technician is responsible for stripping, waxing, buffing, shampooing, extraction, and bonneting areas that include offices, lobbies, entrances, stairwells, and other public areas. Responds to emergency calls adequately, assessing emergency situations to minimize losses and contacting appropriate personnel if needed.

Responsibilities

• Perform floor maintenance tasks including stripping, waxing, buffing, shampooing, extraction, and bonneting in assigned areas.
• Maintain cleanliness in offices, lobbies, entrances, stairwells, and other public areas.
• Respond to emergency calls, assess situations, and minimize losses by contacting appropriate personnel when needed.
• Support special events on campus outside of normal working hours.
• Report to work during adverse weather and other emergencies when the university may be closed.

Schedule

• Monday – Thursday: 10:00 pm to 7:00 am
• Friday: 5:00 pm to 1:00 am
• On-call periods and emergency response required.

Requirements

• High school diploma or equivalency.
• Some knowledge of cleaning procedures, ability to follow instructions, and perform medium to heavy physical work, or an equivalent combination of training and experience.
• A valid driver’s license with an acceptable driving record (up to five years of driving experience with no more than one minor fault accident or violation in the past three years).

Knowledge, Skills, and Abilities

• Technical Knowledge: Performs basic cleaning such as sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, etc., to keep working areas in a clean and orderly condition. Fills dispensers, such as tissue and soap dispensers, with the proper product and amount.
• Customer Service: Recognizes potential problems in service and addresses and resolves them promptly and respectfully.
• Communication: Listens to instructions and asks necessary questions to complete tasks.
• Safety/Health Compliance: Services and/or replaces cleaning and maintenance machinery and equipment.
• Interpersonal Skills: Develops and maintains effective working relationships with others to encourage and support communication and teamwork.