Building Engineer Supervisor

About the Role

We’re Sonesta International Hotels—an epic blend of full-service and focused hotels in major cities, with a uniquely diverse portfolio of owned, managed, and franchised properties. The Engineering Supervisor is responsible for supervising the implementation of all aspects of maintenance and repairs of the physical systems of the building and equipment, including coordinating and supervising preventative maintenance of guest rooms and public areas.

Work Environment

• Interior and exterior of building with potential for guest-facing contact
• Exposure to extreme temperatures inside and outside of the building

Physical Demands

• Must be able to exert in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
• Frequent bending, kneeling, climbing, stooping, and reaching
• Ability to stand during entire shift

Schedule

• Flexible to work variable days of the week, including weekends and holidays
• Flexible to work variable shifts (days, nights, overnights)
• Ten to twelve-hour shifts sometimes required

Qualifications

• Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
• Trade school and/or college coursework in a related field preferred
• Experience in a hotel or related field preferred

Responsibilities

• Perform general maintenance and repairs for assigned area of expertise, including interior and exterior of buildings, hotel rooms, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, water treatment systems, and swimming pools
• Perform preventative maintenance on a regular basis and ensure assigned equipment is maintained and operational
• Adhere to federal, state, and local safety regulations, brand standards, and other compliance requirements
• Report all unsafe conditions or malfunctioning equipment to supervisor
• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, and televisions
• Replenish supplies and inventory in a timely and efficient manner, minimizing waste
• Take required readings on equipment
• Replace and program televisions as needed
• Replace light switches, receptacles, light bulbs, and fixtures
• Paint designated areas and perform plumbing repairs (e.g., clogged drains, copper pipe, change washers, change handles, drain fittings)
• Understand and read blueprints and wiring diagrams
• Refurbish furniture and fixtures and repair all types of wall coverings
• Repair and program hotel electronic lock system
• Deal with reasonable complaints/requests with professionalism and patience
• Display professional appearance and demeanor at all times
• Attend departmental pre-shift and mandatory meetings
• Perform other duties as requested by management

Skills

• Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
• Ability to prioritize and multitask
• Excellent organizational skills and attention to detail
• Reading and writing abilities to document tasks, order supplies, receive instructions, and read equipment repair manuals
• Mathematical skills, including basic math, percentages, quantities, and variances
• Professional verbal communication skills
• Excellent interpersonal and customer service skills
• Prioritization and time management skills

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity, Critical Illness, and Accident Insurance