Building Automation Operations Specialist

Location: Ogden, UT Schedule: Evening, Overnight, and Weekend Shifts Available Overview Kelso Building Services (KBS) is seeking a Building Automation Operations Specialist to support the operation and performance of commercial facilities through remote monitoring technologies and building automation platforms. This role focuses on helping customers maintain efficient, reliable building operations by reviewing system activity, identifying operational concerns, coordinating corrective actions, and supporting the overall health of facility systems. The position is ideal for individuals who enjoy combining technology, problem-solving, and customer communication in a fast-paced operations environment. Whether your background is in HVAC, facilities, dispatching, maintenance, controls, or technical support, KBS provides the training and resources needed to develop expertise in modern building automation systems. What You'll Be Responsible For Observe and manage activity across multiple building automation platformsEvaluate system notifications, faults, and equipment performance trendsAssist with identifying operational issues affecting facility performanceCoordinate service response and communicate status updates to customersMaintain accurate records of system events, actions taken, and follow-up requirementsSupport remote operational workflows and incident management processesCollaborate with internal teams to ensure timely resolution of customer issuesPrioritize and manage multiple tasks in a dynamic environment Experience We Value Candidates Often Come From Backgrounds Such As Building Automation Systems (BAS)HVAC Service or OperationsControls and AutomationFacility ManagementBuilding EngineeringService DispatchTechnical Support CentersMechanical or Electrical MaintenanceIndustrial OperationsCustomer Support Roles with Technical Responsibilities Desired Skills Strong computer and technology aptitudeAbility to learn new software platforms and systems quicklyExcellent communication and customer service skillsSound judgment and decision-making abilitiesStrong organizational and documentation skillsAbility to work independently and manage competing prioritiesAttention to detail and a proactive approach to problem-solving Schedule Requirements We Are Currently Seeking Team Members Interested In Overnight shifts between 6:00 PM and 6:00 AMWeekend availabilityRotating holiday coverage as needed Career Growth Opportunities KBS is committed to developing talent within the building automation industry. This position offers exposure to advanced facility technologies, operational best practices, and smart building strategies while creating opportunities for advancement into technical, operational, and leadership roles.