Buffet Assistant Manager

About the role

Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift.

Responsibilities

• Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction
• Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
• Ensures customer service standards are followed by all team members and addresses issues as they arise
• Responsible for the overall achievement of department customer service goals
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction

Requirements

• Associate degree (A.A) in related field; two (2) years of Food & Beverage experience; or equivalent combination of education and experience
• Minimum two (2) years of previous supervisory experience required
• Must have excellent written and verbal communication skills
• Ability to maintain a high level of confidentiality and professionalism
• Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.)
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
• Ability to work all shifts, including nights, weekends, and holidays, as business needs dictate