Budtender/Reception

Responsibilities

• Welcome and greet new customers in a thoughtful and polite manner
• Answer phone calls, respond to emails
• Stay updated on current available products for sale within the facility and general cannabis knowledge
• Thoroughly check ID’s to ensure all customers are of legal age and permit entrance onto the sales floor
• Perform sales transactions, recommend products to customers, and utilize the point of sale (POS) system to complete transactions
• Maintain proper inventory levels, label products, and restock as necessary
• Monitor product quantities and ensure they match METRC and related tracking information
• Collect and count cash, identify potential fraud, and maintain cleanliness of the budroom display shelves and workspace
• Complete and sign required checklists for end of shift duties, including sanitation and facility upkeep
• Occasionally train new TFS staff on policies, procedures, and job shadowing

Requirements

• Must be at least 21 years of age
• No felony convictions
• Satisfactory background check
• Valid form of government issued photo identification
• Able to lift 20 pounds

Qualifications

• At least 1 year of experience in a retail or similar setting
• At least 1 year experience using POS systems
• High school education required, higher education preferred

Skills

• Excellent verbal and written communication skills
• Excellent customer service skills
• Excellent interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical, mathematical, and problem-solving skills
• Strong leadership skills
• Ability to prioritize tasks
• Works well under pressure and deadlines, ability to multitask
• Remains calm and collected in a busy retail environment
• Strong cash handling abilities
• Ability to guide customers through the customer service experience in its entirety
• Ability to bend and stand while reaching below and above counter-height for products
• Ability to move frequently around the sales floor to the checkout with a customer and pack up their products

Benefits

• Paid Time Off (PTO)
• Accrual
• Voluntary Life Insurance Options
• 401(k) plan with up to a 3% company match
• Employee Assistance Program
• Voluntary Pet Insurance Options
• Employee Discounts and Recognition Programs

Pay & Schedule

• Starting at $15.00 per hour plus tips
• Between 20-29 hours per week, shifts may vary
• Retail locations typically open between 8 am to 9 pm, 7 days a week including most holidays
• Classification: Part Time Non-Exempt

Work Environment

• Prolonged periods standing at a sales counter and working on a computer
• May have to perform job duties outside of the facility in potentially inclement weather if offering curbside services

Company Information

The Fire Station, LLC operates as a series of Marijuana Establishments within the Upper Peninsula of Michigan. TFS holds valid state and municipal operating licenses and strives to exceed compliance standards at the highest level. Beginning in 2019 with less than ten employees, our business is now growing rapidly and welcomes new employees who are interested in a career in the cannabis industry.