Budtender Part Time

Essential Functions/Responsibilities

• Meet and exceed personal sales volume and KPI goals
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program by driving a positive service experience through building relationships, exhibiting empathy and providing solutions
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge
• Maintain the store in a clean, organized and safe manner with special attention paid to merchandising standards
• Accurately utilize the Verilife/LivWell Point of Sale system, including state systems and new customer files
• Deliver results and strategic direction by ensuring day-to-day operations run smoothly
• Execute and follow up on operational standards and policies and procedures
• Prepare and package orders for customers, merchandising and restocking
• Receive, count, and document inventory deliveries and accurately file manifests after delivery
• Perform and assist with audits and inventory control functions
• Ensure compliance with all safety and security of all associates, patients, customers, and vendors while on-premises and all operational policies are upheld within retail stores
• Vigilantly perform all entry/exit control protocols
• Monitor electronic surveillance and security alarm systems
• Review and investigate POS analytical reports

Qualifications

• Minimum 21 years of age (or as required by state regulations)
• High School diploma or GED required; Bachelor's Degree is preferred and/or an equivalent combination of education and/or experience
• Minimum 2 years’ retail experience with customer service in a fast-paced retail environment
• Strong analytical skills to assess data, facts and figures
• Strong attention to detail and able to record information accurately
• Ability to troubleshoot problems and resolve in a calm, professional and courteous manner
• Intermediate-level math skills
• Proven expertise and experience to accurately manage a POS system
• Excellent Time Management and sense of urgency
• Business-minded personality
• Strong interpersonal skills to greet and manage patient/customer or employee interactions
• Steady employment history
• Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check (state specific)
• Communicates well with employees, customers and patients
• A positive attitude, highly motivated and ethical individual
• Exceptional customer service skills, including ability to escalate employee, patient or customer issues properly or to the proper personnel/management
• Regular and on time attendance
• Must be able to accommodate flexible scheduling expectations including weekend, evening and holiday schedules
• Bilingual is a plus for specific locations