Budtender/Cannabis Service Representative

KEY RESPONSIBILITIES

• Welcome every guest with genuine hospitality while verifying age and ensuring full compliance with company policies and state and local cannabis regulations.
• Provide personalized product education by helping guests navigate our selection based on their goals, preferences, and experience level.
• Curate thoughtful recommendations across flower, concentrates, edibles, vaporizers, topicals, and accessories to create an exceptional customer experience.
• Accurately process transactions using the point-of-sale system while handling cash and electronic payments with care and attention to detail.
• Continuously expand product knowledge through ongoing training, product education, and familiarity with new and seasonal offerings.
• Maintain a clean, organized, and visually appealing sales floor by stocking displays, merchandising products, and supporting back-of-house organization.
• Assist with receiving deliveries, inventory reconciliation, cycle counts, and other inventory management responsibilities.
• Follow all MED regulations and company compliance procedures to ensure accurate documentation and operational excellence.
• Resolve guest questions and concerns with professionalism, empathy, and sound judgment, escalating issues to leadership when appropriate.
• Contribute to a collaborative, team-first environment by communicating effectively, supporting coworkers, and helping ensure smooth daily operations.

QUALIFICATIONS

• Must be 21 years of age or older
• Current MED Employee Badge (or ability to obtain prior to start date)
• Strong interpersonal skills; ability to connect with diverse customers
• Basic math skills and comfort with POS technology
• Ability to stand for extended periods and lift up to 30 lbs
• Flexible availability including evenings, weekends, and holidays