Budtender

About the role

The role of Dispensary Associate is more customer service and success than sales. Not only are you the face of our company to our customers but you are the conduit by which new customers learn more about products available to them. It is important to be comfortable as an educator and thrive on connecting our customers with the correct products to achieve whatever recreational or wellness result they are after.

Responsibilities

• Maintains an organized environment and facility appearance
• Provides consistent exceptional service for new and existing customers
• Points of sale system entry
• Responds to customer requests for information in a patient and informative way
• Maintain a basic understanding of the products available within the retail location
• Follows best practices established by the store for customer engagement and compliance
• Projects a positive image of the organization to employees, customers, industry, and community
• Builds long-term relationships with customers for referrals and repeat business

Requirements

• A minimum of 1 years in a customer service role in a retail or hospitality environment
• A minimum of a High School diploma is required
• Intermediate-level math skills
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Ability to stand for long periods of time

Skills

• Analytical skills to assess data, facts, and figures
• Proven expertise and experience to accurately manage a register
• Experience training new hires in a previous job
• Experience as a “key holder” in a retail environment
• Knowledge of the state’s cannabis regulations
• 5+ years in retail

Desired Skills

• Analytical skills to assess data, facts, and figures
• Proven expertise and experience to accurately manage a register
• Experience training new hires in a previous job
• Experience as a “key holder” in a retail environment
• Knowledge of the state’s cannabis regulations
• 5+ years in retail

Pay

$18 - $21 USD per hour

Schedule

N/A

Benefits

Equal opportunity employer