Brokerage Regional Director

Regular, full-time position. Fluency in English required. 1st shift.

About the Role

The Brokerage Regional Director assists with the development and performance of a multi-office Wealth Brokerage region by working in close coordination with the Divisional Director. Responsible for helping execute on the division's and firm’s strategic priorities, business objectives, and overall performance. Provides coaching and training leadership, as well as operational and supervisory support consistent with a strong culture of risk management. Supports branches across the region.

Responsibilities

• Support the Business and Carry the Culture:
  • Assist in the development and execution of the strategic plan for the region.
  • Lead the market through strong, proactive partnerships and routine connection points with other market leaders in Wealth and throughout Truist.
  • Build and maintain close partnerships with Regional Support Managers, Compliance, HR, and Risk to further the effectiveness and performance of the region.
  • Embody Truist values, guide the team through personal purpose, and demonstrate active community involvement.
  • Solve problems by mediating and negotiating, analyzing needs, identifying required resources, taking reasonable risks, making timely decisions, and using solid judgment.
  • Improve workflows by identifying and assisting with process, policy, and system revisions and upgrades, and staying current on new technologies, products, and trends.
• Grow and Integrate the Business:
  • Support Advisors in execution of Integrated Relationship Management and dispositioning referrals within expected timeframes.
  • Perform routine client outreach efforts to drive client satisfaction and connectivity.
  • Work closely with the Client Advisory Center (CAC) to ensure smooth client migrations and resolve any service-related needs.
  • Routinely accumulate relevant updates for the Brokerage Divisional Director for dissemination to the field during team touchpoints.
  • Act as a liaison to execute on various corporate initiatives (e.g., Purpose/Culture activities, real estate consolidations) and use data (pulse survey results, Human Capital trends) to drive regional decision-making.
  • Provide assistance with the budget and annual planning process for the region.
• Mitigate Risk:
  • Ensure all field-required principal and supervision duties are completed for the region and that training and continuing education assignments are completed by established deadlines.
  • Maintain Risk dashboards within compliance (e.g., Reg BI in green).
  • Work and respond to client complaints and coordinate escalations.
• Develop and Retain the Talent:
  • Directly assist with training, education, performance evaluations, salary adjustments, promotions, transfers, hiring, branch reassignments, disciplinary actions, terminations, and staffing levels as needed.
  • Help the Divisional Director build high-performing teams by developing and retaining key talent, assisting with recruiting top talent from outside the firm with a strong focus on diversity, and executing on Financial Advisor retention strategies and objectives.
  • Create a culture of inclusion and ensure all teammates have a sense of belonging, an opportunity to thrive, and are treated equitably.
  • Partner with the Divisional Director to provide education and options for succession planning and book transitions to Advisors.
  • Effectively partner with National Sales to ensure Advisor development opportunities are utilized, refined, and effective.

Requirements

• Bachelor’s degree in Business, Accounting, Finance, or Banking, or equivalent education and related experience.
• 10 years of leadership experience in coaching relative to sales and relationship management in the Wealth Brokerage/Advisory industry.
• FINRA Series 7, 66 (or 63/65), 24, plus applicable Life & Health insurance licenses.
• Thorough understanding of a broad range of financial planning and investment concepts.
• Successful track record of sales leadership, presentation, and relationship management skills previously demonstrated in the wealth brokerage business.
• Conceptual ability to analyze problems and devise solutions.
• Strong organizational, interpersonal, analytical, and communication skills, with attention to detail.
• Ability to travel, including overnight travel.

Preferred Qualifications

• Additional credentials such as Certified Financial Planner (CFP), CIMA, etc.
• Completion of an established management or career development program such as the bank’s Leadership Development Program or similar program.
• Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance, and systems.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may vary by division. Benefits include:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on date of hire and full-time/part-time status) during the first year of employment, along with 10 sick days and paid holidays.
• Depending on the position and division, eligibility may extend to Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.