Brokerage Coordinator

About the role

The Brokerage Coordinator serves the day-to-day business needs of a pooled group of brokers, with a primary focus on marketing, transaction, and administrative support. The role also provides support across daily office operations. Broker deadlines take priority. This is a dynamic role with a high degree of autonomy. The ideal candidate is detail oriented, takes initiative, and uses sound judgment to prioritize requests from multiple brokers while maintaining a friendly, professional, service-oriented approach. This role reports to the Operations Manager.

Marketing, Content & Research Support

• Design, proof, and produce BOVs, offering memorandums, flyers, brochures, tour books, and other marketing materials in Adobe InDesign using established templates; maintain and improve templates as needed
• Develop content for marketing materials, including property descriptions and market summaries
• Create, enter, and maintain property listings and run marketing campaigns across CoStar, Crexi, and Vertical Email
• Conduct and maintain market surveys and Excel-based analyses, compiling competitive availabilities, lease and sale comps, and vacancy and rental rate data from listing services and the internal Cushman & Wakefield database to support BOVs, pitches, and client reporting
• Coordinate marketing efforts with corporate marketing functions
• Procure property marketing collateral such as signs and professional photography

Transaction & Administrative Support

• Prepare Real Estate Contracts & Forms — Purchase and Sale Agreements, Lease Agreements, Tenant Estoppels, and Disclosures (Property Information Sheets and Seller’s Mandatory Disclosure)
• Draft Listing Agreements — Cushman & Wakefield and AIR Forms; coordinate with Legal Department and management to finalize for execution and tracking
• Prepare, format, and proof Letters of Intent, Proposals to Lease or Purchase, Counter Responses, and other transaction-related correspondence
• Organize all agreements, property information, and due diligence materials for each pursuit and transaction; coordinate closed deal submission to the Deal Desk
• Manage the group’s deal pipeline in Salesforce and track active listings and pursuits from launch through close
• Coordinate client communications and deal logistics
• Manage broker calendars

Office Operations

• Collect and distribute mail daily; monitor and route voicemail
• Order office and kitchen supplies and equipment through Workday, procurement, or outside vendors; keep the kitchen stocked
• Manage facility maintenance by submitting janitorial and maintenance work orders, scheduling vendor appointments, and managing vendor relationships to ensure work completion
• Plan and coordinate office events and manage conference room scheduling, including meeting setup, catering, and technology
• Process accounts payable, verify credit card charges, and process expense reports to ensure accuracy and compliance with company policies
• Support special projects as assigned

Qualifications

• HS Diploma or GED required
• Minimum of 1 year of brokerage support, commercial real estate, or administrative experience preferred
• Proficiency in Adobe InDesign and advanced skills in Microsoft Excel
• Familiarity with CoStar, Crexi, Salesforce, and email marketing platforms preferred
• Intermediate skills with Microsoft Office Suite (Word, PowerPoint, SharePoint, Outlook) and willingness to adopt new technologies and digital tools
• Ability to comprehend and interpret instructions, correspondence, and memos; ask clarifying questions to ensure understanding
• Ability to write routine reports and correspondence
• Ability to work independently, take initiative, and use sound judgment to manage competing priorities across multiple brokers and meet tight deadlines
• High level of attention to detail and strong interpersonal skills with a warm, professional, service-oriented approach to clients, vendors, and colleagues
• Positive attitude and strong sense of urgency in resolving issues
• Ability to maintain confidentiality of deal terms, client information, and financial data
• Basic knowledge of financial terms and principles; basic analytical skills; ability to calculate simple figures such as percentages
• Ability to stand, walk, reach, bend, stoop, push and/or pull as needed; frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs.

Benefits

• Health, vision, and dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work

Pay

The compensation for the position is $29.43 – $34.62 per hour. The compensation offered will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role.