Broker Support Administrator

Responsibilities

• Deliver exceptional customer support to agents, associations, and insurance carriers.
• Foster and sustain positive, professional relationships with agents, associations, and insurance providers.
• Respond to phone and email inquiries promptly and professionally.
• Undertake additional responsibilities related to the Broker Support role as assigned by your immediate manager.
• Propose enhancements for processes and technology to improve efficiency.
• Maintain and update the department’s process manual.

Qualifications

• Previous experience in office administration is required.
• Capable of managing tight deadlines and multiple priorities effectively.
• Effective problem-solving and investigative skills.
• Reliable, trustworthy, proactive, with a keen sense of ownership and initiative.
• Exceptional verbal and written communication skills.
• Strong attention to detail and accuracy.
• Excellent time management and organizational abilities.
• Approachable and professional in delivering suboptimal information via in-person, phone, and email interactions.
• Strong computer skills with a capacity to learn new systems.
• Able to handle stressful situations with a positive, proactive attitude.
• Must reside and be authorized to work in the United States.

What Experior Financial Group Inc. can offer you

• Competitive compensation and a comprehensive total rewards package, including a 401(K) program, and group benefits coverage (health, vision, dental, and short-term disability), as well as access to mental health supports and an Employee Assistance Program.
• Growing organization with long-term career opportunities.
• Remote opportunities available.
• Ongoing training and development to help you grow your skills.
• Opportunity to work alongside experienced industry professionals and leaders.
• Culture built on integrity, respect, and continuous improvement.

Pay Rate

$52,000/yr USD