Broker Product Analyst

Responsibilities

• Review, research, and respond to product inquiries and product guidelines, questions, through a Scenario Desk environment.
• Manage Broker Scenario Desk inbox and respond to inquiries from all internal and external customer groups within a timely manner.
• Stay abreast of industry trends, regulatory changes, and emerging technologies to position New American Funding as a leader and industry expert.
• Assist Product Development Team with execution of new product implementations.
• Ensure compliance with New American Fundings policies, processes, and practices.
• Create, update, implement and maintain all broker product guidelines and eligibility requirements.

Qualifications

• Knowledge of mortgage loan processing, compliance, investor products, and underwriting guidelines.
• Excellent verbal and written communication skills.
• Ability to multi-task, effectively prioritize tasks and responsibilities, effective time management.
• Strong analytical skills: effective decision-making with the ability to appropriately exercise independent judgment.
• Detail-oriented with strong organizational and people skills.
• Ability to work independently, as well as effectively function as a member of the Product Development Team.
• Accountability; strong work ethic.
• Excellent customer service focus.
• Strong ability to synthesize and communicate results of data analysis.
• The ability to maintain and work with confidential information.
• Strong Microsoft Office skills with a focus on MS Word & Excel.
• In-depth understanding of the mortgage loan landscape and the associated regulatory environment.