Broadband and AI Senior Analyst- Library Department

About the role

The City of San José is seeking a Broadband and Artificial Intelligence (AI) Analyst (Senior Analyst) to support the implementation of the Digital Empowerment and Broadband Strategy. This role is located within the Library’s Digital Empowerment and Public Technology division and reports directly to the Unit Program Manager.

Responsibilities

• Manage and coordinate broadband permitting service levels across multiple departments and with telecommunications providers using Agile project management practices, while balancing industry needs with safe, well-designed technology, and consistent review process.
• Track, analyze, and report on broadband-related agreement compliance, service-level commitments, permitting performance, deployment progress, and progress toward the City’s Digital Empowerment and Broadband Strategy, including through data dashboards and other reporting tools; identify bottlenecks, coordinate issue resolution, and recommend process improvements.
• Support the Library’s AI governance, public initiatives, and training for staff.
• Support the City’s Community Wi-Fi operations and other connectivity initiatives that expand broadband access for underserved communities.
• Collaborate with external stakeholders on community concerns with broadband deployments, support public understanding and adoption, and advance digital empowerment goals.
• Conduct research and data analysis to evaluate emerging needs, trends, opportunities, digital equity gaps, and program performance, and develop recommendations for broadband deployment and digital empowerment initiatives.
• Coordinate with the City’s Emergency Operations Center on telecommunications needs.
• Monitor and analyze federal, state, and local laws, regulations, rulings, and court decisions affecting broadband deployment, including actions by the Federal Communications Commission and the California Public Utilities Commission.
• Report progress to senior City staff and telecommunication staff.

Requirements

Education: A Bachelor’s Degree from an accredited college or university.

Experience: Four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work.

Acceptable Substitutions: One (1) year of additional education above the Bachelor’s Degree level may be substituted for one (1) year of the required management/administrative analytic work.

Qualifications

• Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Project Management: Ensures support for projects and implements agency goals and strategic objectives.
• Collaboration: Develops networks and builds alliances; engages in cross-functional activities.
• Planning: Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.
• Analytical Thinking: Approaches a problem or situation by using a logical, systematic, sequential approach.
• Digital Fluency: Effectively leverages digital tools, technologies, and platforms, utilizing a forward-thinking mindset to drive organizational goals, enhance processes, lead innovation, make data-informed decisions, and foster a culture of adaptability and continuous improvement in a dynamic digital landscape.
• Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.

Skills

• Project Management in an Agile environment.
• Stakeholder coordination.
• Contract development and management.
• Data analysis.
• Team leadership.
• Public collaboration.
• Research and data analysis.
• Monitoring and analyzing federal, state, and local laws, regulations, rulings, and court decisions affecting broadband deployment.

Benefits

The City of San José offers a competitive salary range for this Senior Analyst classification, with a salary range of $118,460.16– $144,318.72. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

Pay

The salary range for this Senior Analyst classification is: $118,460.16– $144,318.72.

Schedule

This role is full-time.