Bridal Sales Specialist

What You’ll Do

• Guide clients through the wedding band and bridal jewelry shopping experience from start to finish
• Style wedding band stacks and make thoughtful recommendations based on engagement ring design, lifestyle, and personal style
• Advises clients on metals, proportions, fit, durability, stackability, and long-term wear
• Helps clients customize existing Frank Darling designs or develop custom wedding bands
• Translates client ideas into clear specifications for our design and production teams
• Responds quickly and thoughtfully to inbound calls, chats, emails, and online inquiries
• Builds strong client relationships and serves as the primary point of contact throughout the sales process
• Confidently closes sales while delivering the low-pressure, highly personal experience Frank Darling is known for
• Maintains individual and team sales goals
• Manages a high volume of clients and follow-ups without losing the details
• Pairs closely with Design, Production, Gemology, and Client Care to create a seamless client experience

You’ll Be Great at This

• If you have 1–2+ years of sales experience; fine jewelry, luxury retail, bridal, or design experience is a plus
• Have a strong eye for design, proportion, and personal style
• Be warm, empathetic, and confident without being pushy
• Make complicated jewelry concepts feel simple and approachable
• Be highly organized and comfortable juggling many clients at once
• Take ownership and proactively solve problems
• Have exceptional attention to detail
• Be comfortable working toward ambitious sales goals
• Thrive in a fast-moving, collaborative environment
• Have experience with Adobe Illustrator or other design tools

The Fine Print

• Full-time, on-site role
• Schedule: Thursday–Monday
• Typical hours: 10 AM–6 PM
• 60K base + performance-based bonus
• Health benefits for full-time employees
• Unlimited vacation policy
• Fast-growing startup environment with significant opportunity to learn and grow