Breakfast & Lunch Server

Part-time or full-time seasonal positions available.

Responsibilities

• Takes food and drink orders and enters them into the POS for transmittal to the kitchen staff.
• Engages with guests in a friendly manner and ensures excellent guest service (e.g., making eye contact).
• Possesses a knowledge of the food, beer, wine, and alcohol menus with the ability to make suggestions.
• Makes recommendations and memorizes/presents food and beverage daily specials.
• Follows and enforces allergy policies and protocols.
• Ensures guests receive proper orders and are enjoying their meals.
• Takes proper action to identify any problems and provide resolution.
• Prepares checks and collects payment appropriately and accurately.
• Prepares dining and seating areas by cleaning and ensuring service areas are stocked.
• Removes tableware between courses and resets tables for the next course.
• Clears tables, floors, and windowsills after guests leave and resets them for next guests.
• Maintains side work throughout shift and vacuums/cleans restaurant as needed.
• Other duties as assigned by supervisor, which could be directly related or unrelated to the original position.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of Point of Sale and Order Processing software.
• Must be certified by the Vermont Department of Liquor Control (every 2 years) preferred; opportunity to attend the seminar will be provided in some cases.
• Ability to speak and understand the French language is preferred.
• Excellent customer service skills required.
• Must have the ability to multi-task and maintain focus/composure in a fast-paced environment.
• Must be available to work nights, weekends, holidays, and fill in as needed.

Physical Demands

• Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, taste, or smell.
• Occasionally required to sit, climb or balance, stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception.

Work Environment

• Occasionally exposed to fumes or airborne particles.
• The noise level in the work environment is usually loud.

About the Company

We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community-driven Resort that derives its vitality from the on-mountain experience, respect for its history, and its employees whose energy and spirit are its foundation.

Benefits

• Wage: $7.21 plus gratuities
• Paid Sick Time
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• Free or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties