Breakfast Attendant

Responsibilities

• Greet and seat all guests in a courteous and friendly manner.
• Accurately and quickly take, enter orders when needed, and communicate guest orders to servers according to standards.
• Takes guest reservations.
• Responds to guests’ needs and provides the highest level of quality service.
• Assists other associates as needed to meet guest’s needs.
• Effectively operates micros operating system and cash register.
• Follows all CSM/Brand cash handling/POS procedures to ensure accurate closing of all guest checks.
• Greets guests, seats guests, answers phone calls, finishes guest transactions at POS station, and assists servers, room service servers, and bartenders when needed.
• Takes orders, rings orders, brings room service deliveries to rooms, assists with servers side work, busses and wipes down tables, and restocks.
• Is knowledgeable regarding the hotel and local area.
• Completes all required paperwork accurately and in a timely manner.
• Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM/Brand, local, state and federal regulations.
• Assists in maintaining sanitation and cleanliness of the restaurant, kitchen, and dish room.
• Fulfills primary responsibilities including planning, organizing, and prioritizing work duties.
• Adheres to CSM/Brand grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings and adheres to CSM attendance policy.
• Completes all required side work, and takes initiative to jump in wherever necessary.
• Works as a team player and actively contributes to the success of the restaurant/bar experience.

Qualifications

• One year of previous customer service experience required.
• Attention to detail and ability to perform job duties in a repetitious and fast-paced environment.
• Ability to speak, understand, and write English in order to meet guest’s needs and complete required paperwork.
• High school diploma/GED or equivalent experience required.