Brave Team Lead

Responsibilities

• Serves as Care Connect + BRAVE Program primary leadership responsible for initial training and continued coaching and development through routine 1:1s, for all BRAVE Community Health Associates
• Responsible for creating and monitoring reporting to ensure BRAVE provides quality case management services to all clients consistent with Care Connect core practices.
• As a member of the Care Connect + Leadership Team, provides weekly operational reporting, and recommendations, in the following areas: case load distribution, staffing model effectiveness and provider performance.
• Completes required agency, funding, legal, statistical and fiscal reporting documentation and submits to appropriate stakeholders in an accurate and timely matter.
• Responsible for overseeing all aspects of BRAVE Financial Assistance Fund, in collaboration with the Flagler Healthcare Foundation.
• Meet with families to define and set goals that are patient centered. Document interventions regularly in Care Connect Database for the clinical record and outcome reporting.
• Develop care plan and interventions with patient and family input, monitor compliance with treatment plan and problem solve barriers to patient self-management. Provide support for patient and family issues, resource needs, and refer to community partners as appropriate.

Qualifications

• Required Education: High School Diploma or GED.
• PREFERRED Education: Bachelor’s Degree in Psychology or related field.
• Required Experience: 1 year Program Coordination or Supervising Case Workers, Interns, or Students.
• This position requires a Level 2 background screening.