Branded Promotional Merch Account Manager

Position Summary

The Associate Account Manager role is a foundational entry point into a career in sales at BDA. You will work closely with a high-performing Sales Team to support the development and expansion of key enterprise client accounts as well as be fully responsible for hitting at minimum your quarterly team budget goals. This position focuses on mastering pre-sales activities, building industry and product knowledge, managing multiple client projects, and learning how to generate and nurture client relationships.

Key Responsibilities

• Sales Support & Pre-Sales Activities (60%)
  • Collaborate with Sales to support account planning and execution
  • Aid in producing client presentations with creative merchandise ideas
  • Possess the ability to prospect for new buyers and opportunities within assigned accounts
  • Help develop and maintain accurate records of sales activity in Salesforce
• Client & Project Coordination (20%)
  • Coordinate multiple client-facing projects (i.e.: pop up events), managing details like timelines, costs, logistics, and approvals
  • Educate and guide clients through BDA's order process, compliance, and production timelines
  • Ensure clear communication between clients and internal teams for a seamless experience
• CRM & Data Management (20%)
  • Log and track all sales and project/opportunity activity in Salesforce
  • Support in quoting, order status updates, and maintaining data accuracy

Qualifications

• Bachelor’s degree in marketing, communications, business, or a related field
• 1–2 years of experience in sales support, marketing, branded merchandise, or a related agency environment
• Strong communication and interpersonal skills with a client-first mindset
• Meticulous attention to detail and high level of organization
• Eagerness to learn and grow within a dynamic, sales-driven environment
• Self-motivated, proactive, and adaptable to shifting priorities
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Experience with Salesforce is a plus