Brand Standards, Guest Experience & Food Safety Advisor

About the role

EcoSure, the brand protection division of Ecolab, seeks a Brand Protection Advisor to join its team in Tuscaloosa, AL. This role involves conducting on-site evaluations, coaching, and insights to elevate food safety, guest experience, workplace safety, and operational excellence.

Responsibilities

• Deliver on-site evaluations, coaching, and insights to protect clients' brands and delight their guests.
• Identify risks, reinforce brand standards, and drive continuous improvement.
• Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
• Partner with other EcoSure and Ecolab teams to solve client challenges.
• Complete a budgeted number of visits each week, ensuring an exceptional client experience.
• Utilize iPads, Microsoft Suite, and CRM technology for efficient planning and essential job functions.
• Support company growth initiatives and client growth.
• Adhere to HIPAA guidelines during operational visits.

Requirements

• High school diploma with two years of hospitality industry-related experience.
• Current and valid Driver’s License with no restrictions.
• Must be 21 years of age or older.
• Must be willing to travel up to 50% of the time.
• Must be able to lift and carry 25 pounds.
• Must be able to work evenings, weekends, and overtime as needed.

Qualifications

• Bachelor’s degree in culinary, hospitality, or business field preferred.
• Multilingual (Spanish and French preferred).
• Advanced consultative skills, strong customer service, and excellent planning and organizational skills.
• Ability to work under pressure, juggle tasks, and meet deadlines.
• Good judgment, superior decision-making, and problem-solving skills.

Skills

• Consulting and coaching skills.
• Microsoft Suite proficiency.
• Customer relationship management (CRM) technology.
• Effective communication and presentation skills.
• Ability to work independently and manage schedules.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401K matching, company-paid pension, stock purchase plan, paid parental leave, and discounted childcare resources.
• The opportunity to take on meaningful challenges and shape your career.
• The support of an organization committed to diversity and inclusion.