Brand Representative - Penn Square Mall, Abercrombie & Fitch

Customer Experience

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.

Sales Floor Maintenance

• Support product replenishment.
• Maintain a clean, organized, and visually consistent sales environment.
• This includes folding, hanging, sizing, and ensuring presentation standards are met.

Cash Wrap Operations

• Accurately and efficiently process purchases, returns, and exchanges.
• Ensure a friendly and positive checkout experience.

Online Orders

• Create a seamless omni-channel experience by supporting Save the Sale orders.
• Fulfill In-Store Pick-Up orders.
• Packaging ship-from-store orders.