Brand Experience &Visual Merchandiser Specialist

Job Type Full-time Description Summary The Brand Experience & Visual Merchandising Specialist is responsible for shaping and executing the brand’s presence across physical, digital, and experiential touchpoints. This role curates showroom displays, introduces new products, supports brand-led events, and manages social media content to ensure a cohesive, elevated brand experience. This position focuses on brand expression and execution, not full-scale marketing strategy. The Specialist works closely with leadership and sales to bring the brand to life in a way that feels refined, consistent, and aligned with the company’s luxury positioning. Essential Functions Visual Merchandising & Displays Design, install, and maintain showroom displays that reflect current collections, seasonal priorities, and brand standardsCurate product groupings, vignettes, and layouts that elevate the customer experience and support the sales processEnsure the showroom is visually polished, organized, and on brand at all timesRefresh displays regularly to keep the environment inspiring and relevant Brand Experience & New Product Launches Coordinate the visual introduction of new products, collections, and vendors in the showroomCollaborate with leadership and sales to understand product priorities and storytellingEnsure new products are presented in a way that aligns with brand standards and enhances the client journey Social Media & Brand Presence Manage and execute social media content that reflects the brand’s aesthetic, voice, and valuesCapture and share showroom moments, displays, new products, and eventsMaintain a consistent, elevated visual identity across social platformsPartner with leadership to ensure social content aligns with broader brand initiatives Events & Brand Activations Support the planning and execution of brand-led events, showroom experiences, and client gatheringsCoordinate visual elements, product presentation, and on-brand details for eventsAssist with pre- and post-event content capture for social media and brand use Brand Consistency & Collaboration Uphold brand standards across all physical and digital touchpoints, including signage, collateral, samples, and displaysCollaborate with sales and leadership to ensure alignment between brand presentation and customer experienceServe as a steward of the brand’s look, feel, and in-showroom storytelling Requirements Required qualifications Strong visual eye with an appreciation for luxury, design, and detailExperience in visual merchandising, brand experience, retail/showroom environments, or a related fieldComfortable managing social media content with a refined, brand-forward aestheticOrganized, proactive, and able to manage multiple initiatives simultaneouslyStrong communication and collaboration skills Preferred Qualifications Strong Attention to detail Comfortable in a fast-paced environment with multiple tasks and projects at hand Up to date on industry trends, best practices, and market trends Background in interiors, design, luxury retail, or lifestyle brands preferred Work environment This position is on-site in Timonium MD, with travel to client sites in the VA, DC, MD region. Workdays are Monday through Friday Physical Demands Operate a computer and other office productivity machinery. Ability to physically stand, bend, squat, and lift up to 25 to 30 pounds