Brand Experience Associate

About the role

We are seeking a Brand Experience Associate to join our team and help lead our live events, pop-ups, and community activations. This role involves planning, organizing, and executing brand activations, engaging with event attendees, supporting brand ambassadors, and ensuring all events reflect our brand's energy and values.

Responsibilities

• Plan, organize, and execute brand activations, pop-ups, and community events from start to finish.
• Oversee event set-up, signage, and logistics to ensure polished, professional execution.
• Engage with event attendees, answer questions, and provide product/service information with enthusiasm and confidence.
• Gather customer feedback and event insights to help improve future activations.
• Partner with the marketing and sales teams to ensure events align with brand goals and campaigns.
• Contribute creative ideas for new events and experiential marketing initiatives.
• Represent the company’s brand voice and values in every interaction.

Requirements

• 0–2+ years of experience (entry level candidates welcomed to apply!) in brand marketing, event management, promotions, or customer engagement (retail, hospitality, or experiential marketing experience a plus).
• Outgoing, personable, and confident speaking with diverse audiences.
• Highly organized and detail-oriented, able to manage multiple projects simultaneously.
• A proactive self-starter who takes initiative and thrives in fast-paced environments.
• Passionate about brand storytelling, community engagement, and creating memorable experiences.
• Flexible schedule, including some evenings and weekends for events.
• Able to lift and carry event materials (up to 25 lbs).

Qualifications

• Passion for brand marketing, event management, promotions, or customer engagement.
• Experience in retail, hospitality, or experiential marketing is a plus.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Skills

• Brand marketing
• Sales
• Activations
• Customer engagement
• Events
• Pop-ups
• Campaigns