Brand Asisstant

About the role

A hands-on opportunity for someone starting their career in retail, branding, or customer engagement. You’ll gain in-depth product knowledge, interact directly with customers, and contribute to the smooth day-to-day running of the store while representing the company’s values and commitment to excellence.

Responsibilities

• Welcome customers warmly and provide attentive, professional assistance.
• Present and recommend products in line with established brand guidelines.
• Build strong product knowledge to confidently guide purchasing decisions.
• Maintain a clean, organized, and visually appealing sales floor.
• Respond to customer questions and concerns promptly and courteously.
• Monitor stock levels and replenish merchandise as needed.
• Assist with in-store promotions, campaigns, and merchandising initiatives.
• Stay up to date on current offers, new launches, and brand updates.
• Gather customer insights and share feedback with management to enhance performance.
• Work collaboratively with colleagues to meet or exceed sales objectives.
• Participate in team meetings and ongoing training programs.
• Review sales data to help identify patterns and opportunities for improvement.
• Resolve customer issues efficiently while maintaining a positive brand image.
• Follow company policies and consistently uphold brand standards.

Requirements

• High school diploma or equivalent required; post-secondary education is an asset.
• Previous retail or customer service experience preferred but not mandatory.
• Flexible availability, including evenings and weekends.
• Reliable transportation to assigned store locations.

Qualifications

• Strong communication skills, both written and verbal.
• Basic numerical skills for handling transactions and processing sales.
• Friendly, team-oriented attitude with strong interpersonal abilities.
• Track record of achieving performance goals or sales targets is an advantage.
• Familiarity with visual merchandising principles is beneficial.
• Experience addressing customer inquiries and resolving service concerns.
• Well-organized with keen attention to detail.
• Ability to work independently while contributing to team success.
• Passion for delivering an exceptional customer experience.
• Eagerness to stay informed about products, promotions, and industry developments.
• Background in marketing, promotions, or brand representation is considered a plus.

Skills

• Branding
• Brand awareness
• Brand ambassadorship
• Retail