Brand Ambassador - Shadyside

About the role

We are seeking a Brand Ambassador to help tell the story of our Shadyside location. The ideal candidate will bring energy, the story, and local pride to every customer interaction.

Responsibilities

• Deliver outstanding customer service and embody the Steel City brand
• Assist guests in styling, product selection, and fit guidance
• Maintain visual standards and restock product daily
• Engage with the local community and share brand knowledge confidently
• Support store events, promotions, and social media initiatives

Requirements

• You're friendly, outgoing, and demonstrate authentic communication
• You have a passion for Pittsburgh culture and the Steel City brand
• You have prior retail or customer service experience (preferred, not required)
• You have flexible availability 5-15 hours per week, including weekends and holidays

Qualifications

• You have a positive attitude and a willingness to learn
• You have strong interpersonal skills and the ability to build relationships
• You are reliable and able to work independently

Skills

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Passion for the Steel City brand and Pittsburgh culture

Benefits

• Sales incentives and bonuses
• Monthly clothing allowance
• Free coffee Fridays
• Employee discount
• Free merchandise from the Employee Bin
• Clean kitchen with snacks/drinks

Pay

Compensation is commensurate with experience.

Schedule

Flexible availability 5-15 hours per week, including weekends and holidays.