Brand Ambassador - Full Time

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

About the role

Full-Time Brand Ambassadors have a customer-first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future Leadership roles within Ralph Lauren, where you can begin to write your Next Great Chapter.

Responsibilities

• Understand and deliver sales and profit performance, using key tools and resources to drive selling
• Support the store in the execution of company initiatives
• Participate in team training to execute business results
• Develop creative ways to engage clients and reach a wider client base
• Represent the customer experience expectations in-store
• Deliver a consistent experience aligned to Ralph Lauren Brand expectations by supporting the company and store vision
• Engage in store client initiatives and community outreach
• Champion Ralph Lauren core values
• Embrace Ralph Lauren's "More ways to shop" and new technology
• Support a collaborative environment with the customer at its core
• Engage in networking and sourcing talent
• Provide ongoing feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
• Broaden customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores
• Maintain exceptional productivity standards through store execution
• Uphold all company policies and procedures
• Provide necessary feedback to Management on category opportunities or needs
• Ensure sales floor and all store standards are met at all times

Requirements

• Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
• Ability to operate the register, stand, move, and walk for multiple hours
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel (as required)
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers
• Planning and prioritization/time management skills

Pay

$15 - $20.57 hourly