Brand Ambassador

Responsibilities

• Greet and welcome customers at the front door
• Check clients into class and respond to their inquiries
• Aid in planning special events, community-building activities, and in-studio challenges/contests
• Sell merchandise and memberships
• Connect and engage with members of the community before and after classes
• Rock and model Rumble retail/gear for social media
• Represent brand values inside and outside the studios
• Conduct studio tours while establishing relationships, targeting individual needs and wants
• Participate in special events (health fairs, grand openings, marathons, and community/hospital events) to promote the club
• Create and manage on-brand, creative content for social media channels
• Develop selling skills
• Report directly to management
• Other duties as assigned

Requirements

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to sell memberships, class packages, and retail
• Must respect all ages, races, genders, religions, and orientations
• Must adhere to company policies and procedures
• Ability to learn and use the ClubReady software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone, and email
• Must have proficient computer skills
• Daily and/or occasional travel may be required
• Must be able to work at least 15-20 hours per week
• Flexible schedule required
• Must have a valid driver's license and reliable transportation to-and-from work
• Must be willing to submit to background check and drug test
• Fluent in Spanish desired