Brand Ambassador
About the role
To ensure guest satisfaction, the hospitality lodging staff will be responsible for registering guests, making and modifying reservations, cleaning rooms and concierge duties. Individuals must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Responsibilities
- Booking arrival and departures.
- Managing and scheduling of housekeeping and maintaining the appearance of the public areas of the hotel/lodge.
- Deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby and/or lodge lobby functions; including the coffee service and nightly concierge events, meeting rooms and event spaces.
- Greet hotel guest and assist guest at all levels during their stay.
- Completing all duties and responsibilities required based on standard/policies taught during training.
- Cleaning and maintaining the appearance of the public areas of the hotel.
- Deep cleaning of the assigned areas which may include, lobby, event and meeting spaces, rooms, and restrooms.
- Scheduling and managing staff.
- Setting up and maintaining complimentary hotel lobby functions including coffee service and nightly concierge events.
- Cleaning up and setting up meeting room functions and event spaces.
- Answering phones, booking reservations, confirming reservations.
- Checking guests in and out of rooms.
Requirements
Skill level and education varies depending on specific job. Experience will vary on the specific position, also on the job training will required for candidates.
Skills
- Strong communication skills
- Ability to multitask without direct supervision
- Computer skills
Supervisory Responsibilities
May vary. Listed in specific Job Descriptions by title.
About Us
Founded in 1915, Midmark Corporation is the only company transforming healthcare experiences through innovative design within the medical, dental and animal health environments. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care. The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to the Midmark Experience Center, Design Center, Technology Center and our largest manufacturing facility. Midmark maintains eleven additional locations in the United States, including four innovation hubs, and has subsidiaries in India and Italy.