Brand Ambassador and Guest Services Team Member

About the role

At Viva Chicken, we seek enthusiastic and energetic individuals to join our Front of the House team as Ambassadors and Cashiers. Your role will involve delivering warm, personalized hospitality, managing orders, expediting service, and maintaining a clean dining area.

Responsibilities

• Deliver warm, personalized hospitality from the moment guests walk in until they leave
• Take orders accurately and efficiently while keeping things upbeat and organized
• Support the flow of service by expediting, running food, and assisting teammates as needed
• Maintain a clean, safe, and welcoming dining area
• Follow food safety, sanitation, and company standards consistently
• Work as part of a team that values communication, accountability, and positivity
• Identify leads for catering opportunities in a 5-mile radius by walking into businesses, hotels, and establishments to introduce yourself and Viva Chicken
• Work with the Catering team to identify new potential catering leads

Requirements

• A polished, professional demeanor and attitude
• “Ambitious” attitude and high energy
• Comfortable being interactive and engaging with local businesses, in community grassroots marketing, and executing promotional events to drive foot traffic
• Strong multitasking skills in a fast-paced environment
• Attention to cleanliness, organization, and food safety
• Restaurant or hospitality experience is required
• Ability to bend, stand, balance, and carry items throughout a shift

Qualifications

• Must be 21-years old and employed with Viva for 3-months to be eligible for the 401(k) with company match
• Must have a valid driver's license and reliable transportation

Skills

• Customer service skills
• Time management and multitasking abilities
• Food safety and sanitation knowledge

Benefits

• Competitive hourly pay: $16–$19 per hour
• Free meal every shift
• Daily Pay / Earned Wage Access - get paid when you need it
• No late nights - we close at 9:00 pm
• Work Anniversary Bonus – celebrate another year of culinary triumphs with an extra bonus!
• 401(k) with company match – Start building your flavor-filled future with our dollar-for-dollar up to 4% of your total earnings matching
• Medical insurance options
• 24/7 Telemedicine through Recuro
• Growth and advancement opportunities—we promote from within and invest in our team
• Closed on Thanksgiving and Christmas
• A workplace built on respect, inclusion, and belonging

Pay

$16–$19 per hour

Schedule

No late nights - we close at 9:00 pm