Brand Advocate Position in Grandville, Michigan

Location: Grandville, Michigan

About the role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. Perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program, you will entice each walk-by customer with free products to encourage them to visit the store and commit to a purchase. Using AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phone, receive a repair quote, or join our mailing list by offering free products. Your goal is to make customers aware of special offers and drive them to the Cellairis counter.

Responsibilities

• Engage walk-by customers using provided scripts to generate interest in Cellairis products and services.
• Entice customers to visit the store by offering free products or services in exchange for participation (e.g., repair quote, mailing list sign-up).
• Persuade customers to present their broken phones for repair quotes or other services.
• Turn objections into opportunities and convert leads into sales.
• Stand for long periods while interacting with customers outside the store.

Requirements

• Excellent communication skills, highly energetic, and approachable demeanor.
• Genuine customer service skills with the ability to build relationships.
• Ability to memorize and naturally deliver scripts with high energy.
• Physical ability to stand for long periods and lift up to 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.

Qualifications

• 1-3 years of retail sales experience recommended but not required.
• Proven ability to meet and exceed sales goals.
• Sampling or selling experience is a plus.

Core Competencies

• Outgoing and approachable personality.
• Persuasive and results-oriented with a determined, self-motivated attitude.
• Ability to turn objections into leads and capitalize on sales opportunities.
• Positive attitude, open to coaching, and able to motivate team members.
• High energy, urgency, and persistence in driving sales.

Disclosure

Candidates must have their own (non-public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distances. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.