Brand Advocate Position in Aurora, Illinois

Location: Aurora, Illinois

About the role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. We want someone who can turn a failure into a positive action and great successes into examples for the future. This is a perfect role for someone who is athletic, highly energetic, and in excellent physical condition.

As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program, you will entice each walk-by customer with free products so they will be inclined to come to our store and ultimately commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to get the walk-by customer to the Cellairis counter. Your goal is to persuade and encourage the customer to show us their broken phone, receive a repair quote, or join our mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to drive them to the Cellairis store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Ensure customers agree to participation terms to receive free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance).

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers, with thorough knowledge of the Customer Service Guide.

Physical Requirements

• Stand for long periods of time.
• Lift up to 25 lbs.

Disclosure

All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.