Branch Teller I (or II)-Hire Ahead-Woodland Hills-PT30hrs

Responsibilities

• Supports the achievement of unit sales goals by identifying opportunities for the cross-selling of Credit Union products and services, and referring members to the appropriate business partners.
• Provides timely and courteous service to all branch members, and assists them with financial transactions such as deposits, withdrawals, transfers, sale or processing of negotiable instruments, etc.
• Processes branch member transactions efficiently, accurately, and in a timely manner including servicing accounts, closing accounts, or completing related documentation.
• Responds to member inquiries in person, by telephone, or by mail.
• Resolves routine issues and directs complex issues to the appropriate management staff member.
• Participates in all assigned employee development programs in support of the Credit Union's commitment to excellence in sales and service, continuous improvement, quality, and teamwork.
• Balances daily work.
• Performs all operational activities in compliance with applicable laws, regulations (Regulation CC, Bank Secrecy Act, etc.), and Credit Union policies and procedures.
• Performs routine office and clerical duties such as: requisitioning supplies and maintaining accurate, current files.
• Maintains cash drawer in accordance with assigned cash limits and policy and procedures.

Qualifications

• Education: High School or GED
• Experience: At least 1 year to 24 months of customer service and/or cash handling experience
• Knowledge, Skills & Ability: Working knowledge of the Microsoft suite of office products; Outlook, Word & Excel; detail oriented; ability to multi-task in a fast paced environment; consistent superior customer service; recent cash handling or previous teller experience preferred; knowledge of Symitar system a plus